Sandhills Center
Member & Recipient Services:
1-800-256-2452
TTY:
1-866-518-6778
Behavioral Health Crisis Line:
1-833-600-2054
Nurse Line:
1-888-846-1058
Pharmacy:
1-888-846-1062
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ILOS

ILOS

IN LIEU OF SERVICES - INFORMATION FOR PROVIDERS

Sandhills Center offers services or settings that are medically appropriate, cost-effective substitutions for services covered by NC Medicaid. These are “in lieu of” services (ILOS).

Sandhills Center offers the following in lieu of services:

Members have the right to refuse the substitution and receive the original state plan or waiver service instead.  

Need more information about ILOS? Call Sandhills Center Member & Recipient Services: 1-800- 256-2452 (TTY: 1-866-518-6778

-OR-

Contact the Provider Help Desk: providerhelpdesk@SandhillsCenter.org