Consumer and Family Advisory Committee
WHAT IS THE CFAC?
The Consumer and Family Advisory Committee (CFAC) gives a voice to Medicaid members and recipients of State-Funded services. The CFAC serves as a link between the Sandhills Center Tailored Plan, local health providers, and the larger community. During meetings, CFAC representatives (and/or their families) can talk about services and offer input to the Sandhills Center Board of Directors. Three of the CFAC members serve on the Sandhills Center Board of Directors. The CFAC reports on the quality and reach of services to make sure that the public's needs are met. With the CFAC's help, Sandhills Center can improve the quality of care that members and recipients get. The CFAC also makes it easier for new members and recipients to get services.
CFAC MEMBERS HELP:
- Alert Sandhills Center to gaps in service.
- Identify underserved populations.
- Recommend additional services.
- Report on service quality and delivery.
- Implement (and provide input on) state and local initiatives.
- Improve service quality.
WHO CAN JOIN THE CFAC?
The CFAC is open to people who use Sandhills Center Tailored Plan services and their family members. Sandhills Center employees and providers cannot join the CFAC. The goal is to form a diverse group that can represent the community and its interests. CFAC members are selected based on their experiences as people (or their family members) who are living with intellectual/developmental disabilities (I/DD), substance use disorders, mental illness and traumatic brain injury (TBI).
The CFAC meets 10 times a year. Meetings are held at 6:15 p.m. on the third Tuesday of each month, except in July and December when the committee does not meet. Meetings are held at 725 McDowell Rd, Asheboro, NC.
Need more information about CFAC? Email Anne Kimball, or call Sandhills Center Member & Recipient Services at 1-800-256-2452 (TTY: 1-866-518-6778).