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Changes to credentialing application submissions process

Changes to credentialing application submissions process

Publication Date: July 05, 2022

As of June 17, 2022, providers should no longer submit credentialing applications directly to Sandhills Center. Sandhills Center will accept NC Tracks credentialing as documented in the NC Tracks Provider Enrollment File and/or the NC Tracks Operations Portal.

The North Carolina Department of Health and Human Services (NCDHHS), through NCTracks, will continue to collect information and verify credentials for all providers currently enrolled or seeking to enroll in North Carolina’s Medicaid and/or Health Choice programs or as a State-funded service provider. Sandhills Center will continue to verify that providers have been enrolled in NCTracks, ensuring required taxonomy, site, and service prior to executing a provider contract or enrolling an affiliated practitioner into Sandhills Center’s network.

This change was made in accordance with the North Carolina Department of Health and Human Services, Division of Health Benefits contract Amendment #23, regarding provider credentialing. If you have submitted an application prior to June 17, 2022, but have not yet received notification of approval, your enrollment will be finalized, and a contract will be issued without delay upon confirmation of enrollment in NCTracks and DHHS Centralized Credentialing approval.