Sandhills Center
Member & Recipient Services:
1-800-256-2452
TTY:
1-866-518-6778
Behavioral Health Crisis Line:
1-833-600-2054
Nurse Line:
1-888-846-1058
Pharmacy:
1-888-846-1062
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Corporate Compliance

Corporate Compliance

The Corporate Compliance Program is developed and implemented to demonstrate the commitment of the Sandhills Center Tailored Plan to applicable local, state, and federal laws and regulations. In addition, it sets forth the code of conduct for all responsible parties including staff, Board of Directors, delegated entities, and contracted network providers.

Sandhills Center is committed to high ethical principles, and compliance with applicable local, state, and federal laws and regulations as required by our clients, including the NC Division of Medical Assistance; the Division of Mental Health; Developmental Disabilities and Substance Abuse Services; and other state and federal regulatory bodies.

Sandhills Center staff, delegated entities, and contracted network providers are informed of the applicable laws and regulations to ensure that they do not inadvertently engage in conduct that may raise compliance issues. We recognize that our business relationships with contractors, other providers, vendors, and our members and recipients are subject to legal requirements and accountability standards. Sandhills Center regards the provision of high-quality behavioral health care, as well as ethical business practices, to be important characteristics of the organization and its contracted system of care. These practices are continually monitored, improved, and built upon.


YOU MAY REPORT CONCERNS TO THE COMPLIANCE DEPARTMENT

Report in-person:

Report by telephone:

Report by email:

Report by postal mail:

Bonita H. Porter, Chief Compliance Officer

Sandhills Center

P.O. Box 9

West End, NC  27376