Sandhills Center
Member & Recipient Services:
Behavioral Health Crisis Line:
Nurse Line:
Provider Pharmacy Line:
Main Menu
How to Contact Us, Hours and Location

How to Contact Us, Hours and Location


For non-emergencies, questions and concerns, call Sandhills Center Member & Recipient Services: 1-800-256-2452 (TTY: 1-800-256-2452).

Phone lines are open 24 hours a day, 7 days a week. The Sandhills Center Tailored Plan works with service providers so that we can connect you with treatment options that are right for you. We can even set up an appointment for you. 

If someone is in crisis, call the Behavioral Health Crisis Line, toll-free: 1-833-600-2054.

If a person is in imminent danger to themselves or others, dial 911 right away.

SANDHILLS CENTER OFFICES AND REGION The Sandhills Center Tailored Plan serves people living in Anson, Davidson, Guilford, Harnett, Hoke, Lee, Montgomery, Moore, Randolph, Richmond, and Rockingham counties in central North Carolina.

Hours: Sandhills Center Administrative Offices are open Monday through Friday, from 8:30 a.m. to 5 p.m.

Mailing address:

Sandhills Center

P.O. Box 9

West End, North Carolina 27376

Administrative Offices Phone: 1-910-673-7800  


You can contact Sandhills Center through the form at the bottom of this page. We will respond to your message during regular business hours -- 8:30 a.m. to 5 p.m., Monday through Friday.

After hours and during holidays, call Member & Recipient Services: 1-800-256-2452 (TTY: 1-866-518-6778). We will help you with your concerns any time of the day or night.

If there is a crisis, do not send a message through the contact form. Call the Behavioral Health Crisis Line: 1-833-600-2054. If someone is in danger, dial 911 right away.

Send Us A Message (en Español)

Please enter a First and Last Name
Please enter a Phone
Please enter a Email
Please enter a City
Please enter a Zip / Postal Code
Please enter a Preferred Method of Contact?
Please enter a What is Your Inquiry Regarding (click below for a list of options)?
Please enter a Date
Please Use Date Format: MM slash DD slash YYYY (05/12/2028)