Provider Resources

Sandhills Center works with our network providers to help people and their families receive quality integrated physical and behavioral health services. These resources -- such as documents, spreadsheets and manuals -- can help providers get up to date with the latest information so they are better prepared to help our members and recipients:

Sandhills Center Behavioral Health and I/DD Tailored Plan and NC Medicaid Direct Provider Manual - PDF
Provider Communications Plan - PDF
Cultural Competency Plan - PDF
Cultural Competency Resource Booklet (English) - PDF
Cultural Competency Resource Booklet (Spanish) - PDF
NC Medicaid Member Handbook (English) - PDF
NC Medicaid Member Handbook (Spanish) [link coming soon]
State-Funded Services Recipient Handbook (English) - PDF
State-Funded Services Recipient Handbook (Spanish) [link coming soon]
Service Definitions
State-Funded Enhanced Mental Health & Substance Use Disorder Services
State-Funded DMDDSAS Service Definitions
State-Funded ACT Policy
Medicaid Service Definitions
Sex Offender Guide - PDF
Free and Reduced Cost Medical Clinics Resource Guide - PDF
Services for Women with Opioid-Exposed Pregnancies - PDF
Medication-Assisted Treatment for Opioids - PDF

This section is regularly reviewed and updated. If we believe a resource can be helpful to our valued health care providers, we will add a link to it.